Sirens City Retreat beauty salon
Salon based
About Sirens City Retreat beauty salon
Sirens Beauty Salon is a multi award-winning beauty and advanced skincare clinic in Durham City Centre, trusted by thousands of clients across the North East. With over 40 industry awards, 14 years in business and a reputation for excellence, we specialise in delivering high-quality, results-led beauty treatments tailored to the individual needs of every client.
We use globally respected professional brands, including DMK, Germaine de Capuccini and The Gel Bottle, combining advanced skin science with luxury relaxation to give you outstanding, long-lasting results in a welcoming, inclusive environment.
Our salon is a safe and supportive space for all, with diversity and client care at the heart of everything we do.
Our Services – Tailored, Professional, High-Quality Treatments
Advanced Skin Treatments in Durham
We offer a comprehensive range of professional skin treatments designed to target ageing, acne, sensitivity, pigmentation and long-term skin health. This includes:
Microneedling in Durham
Chemical peels for acne, ageing and pigmentation
DMK Enzyme Therapy and advanced corrective facials
Personalised skin consultations and treatment plans
Our approach is fully customised — no two skins are the same, and every treatment is tailored to your unique concerns and goals.
Professional Facials & Luxury Skincare
Using high-performance brands Germaine de Capuccini and DMK, our facials provide deep hydration, rejuvenation and visible improvements in skin texture, brightness and health.
Hollywood Waxing & Expert Hair Removal
Known locally as one of the best waxing salons in Durham, Sirens offers fast, hygienic, precise waxing using premium products for minimal discomfort and long-lasting smoothness.
Hollywood & Brazilian waxing
Full body waxing for all genders
Underarm, leg, facial & intimate waxing in Durham
Lash & Brow Specialists
Enhance your natural features with professional lash and brow treatments delivered with precision and care:
Luxury Manicures & Pedicures
We use The Gel Bottle for long-lasting, high-shine, chip-resistant nails. Our nail services include luxury manicures, pedicures and custom nail finishes.
Massage & Relaxation Treatments
Our calming therapy rooms offer a range of massages designed to reduce stress, ease tension and support overall wellbeing, ideal for clients looking for:
Why Choose Sirens Beauty Salon?
We are committed to continuous improvement and staying at the forefront of advanced beauty and skincare. With decades of combined experience, industry-recognised training and an inclusive ethos, Sirens remains one of the most trusted salons in the region.
Clients choose us because:
We are multi award-winning with 40+ professional accolades
We customise every treatment to the individual client
We use leading, clinically respected brands
We prioritise safety, cleanliness and ethical practice
We welcome all clients and champion diversity and inclusivity
We stay ahead of industry standards and ongoing education
Location & Accessibility
Located in Durham City Centre, Sirens Beauty Salon is easily accessible for clients from:
Newton Hall
Gilesgate
Belmont
Chester-le-Street
Crook
And surrounding County Durham areas
We also offer evening and weekend appointments to suit busy schedules.
Book with Sirens Beauty Salon – Durham’s Trusted Experts in Beauty & Skin Health
If you are searching for the best beauty salon in Durham, advanced skin clinic, professional waxing specialist, or award-winning facial treatments, Sirens Beauty Salon is here to help.
Contact us to book your appointment and experience expert beauty, exceptional care and results that genuinely last.
Connect
Opening Hours
| Day | Time slot | Comment | ||
|---|---|---|---|---|
| Sunday: | Closed | |||
| Monday: | 9:00-5:00 | |||
| Tuesday: | 9:00-5:00 | |||
| Wednesday: | 9:00-17:00 | |||
| Thursday: | 10:00-20:00 | |||
| Friday: | 9:00-18:00 | |||
| Saturday: | 9:00-16:00 | |||
Featured Treatments
Volume Lash extensions
These are by far our favourite lashes at Sirens, super fine and soft they are made from a manmade fibre to feel like silk, they are unbeliev…
Waxing
Waxing at Sirens is all about precision, hygiene, and long-lasting smoothness. Open for 15 years we are dedicated to the beauty industry and…
Nail services
At Sirens, we focus on nail health first. Every treatment is built around safe, ethical techniques that protect the natural nail and support…
All Services
Awards & Achievements
Recognised By Industry Bodies, Judging Panels And Peer Organisations Across The UK Beauty Sector.
Professional beauty - educator…
BABTAC - Lash expert of the ye…
2nd place classic lashes – the…
Professional Beauty Awards 202…
Skin Games 2019 – Classic Lash…
View Full Awards List (51+ Accolades)
| Years | Awards |
|---|---|
| 2023 |
Professional beauty - educator of the year 2023 Winner
|
| 2022 |
BABTAC - Lash expert of the years 2022
The skin games 2022 – 2nd place mega volume – lexi
The skin games 2022 – 3rd place volume – helen
The skin games 2022 – 3rd place fantasy – helen
|
| 2021 |
2nd place classic lashes – the skin games 2021
2nd place volume lashes – the skin games 2021
3rd place fantasy lash – the skin games 2021
3rd place selfie lashes – the skingames 2021
|
| 2020 |
Professional Beauty Awards 2020 – Beauty Therapist of the Year Finalist
British Hair and beauty awards 2020- Winner Overall lash tech of the year -Helen Ward
British Hair and beauty awards 2020 – Area winner Skin Specialist of the year -Helen Ward
British Hair and beauty awards 2020 – Area winner colour tech of the year Jo Hope
British Hair and beauty awards 2020 – Gold winner Hair and beauty salon of the year
British Hair and beauty awards 2020- Bronze winner wax specialist of the year Lexi
Secret Lash Comp 2020 – Judges Choice Winner
Secret Lash Comp 2020 – Fantasy Lash 3rd Place
Secret Lash Comp 2020 – Lash Lift Winner
|
| 2019 |
Skin Games 2019 – Classic Lashes, Hybrids, Volume lashes, Spa Décor and The Peoples Choice Finalist
England’s Business Awards 2019 – Best Beauty Salon Durham Winner
British Beauty Awards 2019 – Lash Specialist of the Year Silver Winner
British Beauty Awards 2019 – Beauty Salon of the Year Silver Winner
British Beauty Salon Awards 2019 – Beauty Therapist of the Year Silver Winner
SME News Awards 2019 – Most Outstanding Lash and Skincare Treatments Winner
Lash Festival 2019 – Master on Trend Lashes Winner
Lash Factor 2019 – Mature lashes 3rd Place
|
| 2018 |
British Hair and Beauty Awards 2018 – Lash Bar of the Year Winner
British Hair and Beauty Awards 2018 – Lash Specialist of the Year (Helen) Winner
British Hair and Beauty Awards 2018 – Brow Specialist of the Year (Helen) Winner
British Hair and Beauty Awards 2018 – Training Centre of the Year Winner
|
| 2017 |
British Hair and Beauty Awards 2017 – Beauty Therapist of the Year Winner
British Hair and Beauty Awards 2017 – Lifetime Achievement Winner
British Hair and Beauty Awards 2017 – Entrepreneur of the Year Winner
|
| 2016 |
British Beauty Salon of the Year 2016 Winner
Amazing Durham 2016 – Entrepreneur of the Year Winner
English Hair and Beauty Awards 2016 – Salon of the Year Finalist
Amazing Durham 2016 – Independent Retailer of the Year Winner
|
| 2015 |
British Massage Therapist of the Year 2015 Winner
British Beauty Salon of the Year 2015 – Finalist
British Beauty Therapist of the Year 2015 – Finalist
English Hair and Beauty Awards 2015 – Salon of the Year Finalist
The Journal Business Awards 2015 – Internet Award Finalist
The Journal Business Awards 2015 – Services Award Finalist
|
| 2014 |
English Hair and Beauty Awards 2014 – Salon of the Year Finalist
English Hair and Beauty Awards 2014 – Therapist of the Year Finalist
Durham City Retail Awards 2014 – Independent Retailer Finalist
Durham City Retail Awards 2014 – Retail Experience Finalist
Amazing Durham 2014 – Independent Retailer of the Year Winner
|
| 2013 |
Star Radio 2013 – Marketing Award Winner
Durham City Retail Awards 2013 -Independent Retailer Winner
Durham City Retail Awards 2013 – Retail Experience Winner
|
Professional Brands Used
Verification Badges
Professional beauty awards winner
Skin Games Judge
Skin games winner
Salon Features
Insurance Documentation
Qualifications & Certifications
View All Certifications
| Awarded To | Qualification / Accreditation Name | Training Organisation | Certificate Date | Accredited by | Certificate File |
|---|---|---|---|---|---|
| Helen ward | Hairdressing Level 2 | City and guilds | City and guilds | View | |
| Helen ward | Dermaplaning | Dermaplane pro | Dermaple pro | View | |
| Lexi markham | Fat freezing | Cryosculpture | Cryosculpture | View | |
| Helen ward | Fat freezing | Cryosculpture | Cryosculpture | View | |
| Helen ward | Indian head massage | Middlesbrough college | VTCT | View | |
| Helen ward | Indian head massage | Middlesbrough college | VTCT | View | |
| Helen ward | Microdermabrasion | Skinbase md pro | Skinbase | View | |
| Lexi markham | Microneedling | The wynyard aesthetics academy | Cpd | View | |
| Lexi markham | Pedicures | Elim | Elim | View | |
| Helen ward | Level 4 /5 Advanced Skin Science | Dmk | Guild accredited | View |
Work Image Gallery
Meet The Team
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Frequently Asked Questions
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Do I need to book in advance?
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Do you offer consultations before treatments?
Real Reviews. Real Results.
Genuine, authentic feedback from people who trust this beauty salon for their beauty needs
brid brennan
Five stars for Lexi at Sirens! She did my Hollywood wax and was amazing. I’d had a bad experiences elsewhere before, but she was so professional and reassuring, and everything went perfectly. Such a c…
Pauline Muthee
I’ve been going to Helen and Lexi for a few years now, and they have both been absolutely fantastic at creating the perfect volume lashes every time. The lashes always look beautiful, full, and flawl…
KT Louise
I've been having regular gel nails and lash lifts + perms for a good few months now - Lexi is absolutely fab at explaining the procedure, is so so talented at nail art and my lashes last ages! She is …
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