Terms and Conditions

1. Introduction

Welcome to The Hair and Beauty Directory, a platform dedicated to promoting high standards within the hair and beauty industry. By using our website, you agree to comply with these Terms and Conditions. Please read them carefully as they govern your use of the site and membership.

2. Eligibility and Membership Requirements

2.1 The Hair and Beauty Directory is for professional use only. To be listed, you must provide valid proof of your professional status.

  • Professionals: Must provide certificates proving qualifications.
  • Students: Must provide a confirmation letter from their educational institution.
  • Suppliers and Retailers: Must provide a link to their official website.

2.2 Your account will not be activated until verification of these documents is complete. Random checks will be conducted to ensure all profiles maintain valid certification.

3. Online Courses

3.1 We do not accept basic online courses as valid qualifications for physical treatments unless the course structure and assessment methods have been reviewed and approved. Online courses will only be approved on an individual basis after contacting us.

3.2 The following online courses are currently accepted for advertising on the platform:

  • Henna Brows
  • Brow Lamination
  • Lash Lift
  • Hair Extensions

3.3 Skills-building courses (e.g., lash styling, balayage) are accepted provided the individual is already certified in the related field. Online courses that are not listed must be submitted for review before being advertised.

4. Verification of Qualifications

4.1 All members must advertise only services they are certified to perform. Advertising unverified services or qualifications is strictly prohibited.

4.2 Trainers advertising courses must hold an Ofqual-approved teaching qualification or be actively working towards one. Accredited qualifications alone are not sufficient for advertising training programs. Trainers must also display certification for all treatments they teach.

5. Content and Use of Platform

5.1 The Hair and Beauty Directory provides a platform to advertise your services but does not take responsibility for verifying the accuracy or legality of the content posted by users.

5.2 All content, including certificates, achievements, and reviews, must be evidence-backed. Claims such as "award-winning" must be accompanied by documentation of the awarding body.

5.3 You may not post or upload content that infringes on intellectual property rights, is unlawful, or violates the privacy of others. You are responsible for the content you upload, and The Hair and Beauty Directory takes no responsibility for such content.

6. Anti-Spam and Anti-Poaching Policies

6.1 Spamming other members, soliciting sales, or engaging in Multi-Level Marketing (MLM) schemes is strictly prohibited. Members may only contact others for legitimate business inquiries, such as event collaboration or professional networking.

6.2 Poaching staff from other members’ businesses is not allowed. Professionals may indicate on their profile if they are seeking work. Contacting members for recruitment without such an indication may result in a ban.

7. Fake Reviews and Reporting

7.1 The use of fake reviews is not tolerated. If you believe a review is unjustified, please contact us with evidence, and we will investigate.

7.2 Members can flag suspicious activity or content on the platform. This helps us maintain a transparent and reliable directory.

8. Service Use and Payment

8.1 The Hair and Beauty Directory provides a platform for users to research and connect with service providers, but we do not verify the credentials of individual providers. Users must conduct their own due diligence when hiring professionals or using services.

8.2 All monetary transactions conducted via this platform or by connecting through it are the responsibility of the individual parties involved. The Hair and Beauty Directory is not liable for any disputes or issues arising from transactions.

9. Right to Refuse Membership

9.1 We reserve the right to refuse or revoke membership if we believe the member is not contributing to the positive development of the industry or is violating the rules of the platform.

9.2 Members found to be lacking valid insurance, certification, or offering inadequate training will not be allowed to advertise their services. Membership may be terminated without notice if such violations occur.

10. Intellectual Property

10.1 All intellectual property, including text, graphics, logos, images, and software, on the platform is the property of The Hair and Beauty Directory or its content suppliers. Unauthorized use or reproduction is prohibited.

11. Liability

11.1 The Hair and Beauty Directory is not liable for any damages or losses arising from the use of the website or services offered by members.

11.2 We do not guarantee the accuracy, completeness, or reliability of any information provided by members or third parties. The platform is offered "as is," and users assume full responsibility for their actions on the site.

12. Amendments to Terms

12.1 The Hair and Beauty Directory reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on the site, and continued use of the platform constitutes acceptance of the revised terms.

13. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of the platform will be subject to the exclusive jurisdiction of UK courts.

Contact Us
For questions regarding these Terms and Conditions, or to report a violation, please contact us at:
The Hair and Beauty Directory Limited
Address: 12 Market Place, Durham, United Kingdom