Glow Beauty Case

Yes. Professional beauty machines are supplied with the relevant compliance documentation together with clear setup instructions and usage guidance. Optional accredited beauty training courses are available for professionals who want to develop their skills and treatment knowledge.

Compliance, documentation and aftercare matter when buying professional equipment. Machines are supplied with applicable CE and/or UKCA compliance documentation, warranties and UK based support. Professional insurers may require evidence that equipment meets compliance requirements, so it is important to buy from a supplier who can provide it.

UK based aftercare, replacement parts and warranty support for the life of the machine, plus a stocked range of genuine spare parts to minimise downtime.

Compliant professional equipment protects your business, your clients and your professional standards. Machines are supported by CE and, on selected models, UKCA documentation together with official test reports. Not all beauty machines carry the same level of certification, and a mark alone should not be confused with full supporting documentation.

Orders are processed within 1 to 4 business days, Monday to Friday. Delivery time is processing plus transit and depends on whether stock ships from a UK, EU or international warehouse. All orders are tracked and require a signature on delivery.

No. Free tracked delivery is included on all orders, including large and specialist machines. Optional Worry-Free Delivery Insurance can be added at checkout.

A 14 day change-of-mind return period applies from delivery for unused items in original manufacturer packaging. Digital products, gift cards, customised items and opened consumables are not returnable. Faulty goods are handled under the warranty and returns policy with evidence required.

Large professional spa machines carry a 12 month manufacturer warranty on the main unit, with probes, handpieces and accessories covered for 3 months. Smaller handheld devices and salon furniture carry 6 months. Ex-display units carry 30 days.

Yes. Flexible payment solutions are available through Klarna and Shop Pay Instalments, including 0% finance for eligible customers.

Yes. The custom quote service recommends the most suitable machines for your goals, structures packages around high return treatments and offers bundle pricing where applicable, alongside training and payment options.

No. All equipment is supplied as aesthetic beauty devices for cosmetic use by trained professionals. Machines are not sold or marketed as medical devices and are not intended to diagnose, treat or cure medical conditions.

The diploma courses are accredited by IPHM and ABT and delivered online with Beauty Tribe Ltd, allowing you to obtain professional insurance. The Online Starter Cavitation Video Course is a non-accredited introduction with a certificate of completion.

Glow Beauty Case LTD is registered under the UK Waste Electrical and Electronic Equipment regulations, meaning it meets its obligations for the responsible collection and recycling of electrical equipment it places on the market.

Tuesday to Friday 9.30am to 3pm and Saturday 10.30am to 1pm. Closed Sunday, Monday and bank holidays. Contact by live chat, email at [email protected] or the website form, with replies within 24 to 48 hours.